National Savings and Investments has warned Premium Bond holders “you must write to us” after they recently bought bonds. Holders contacted the Treasury-backed financial services provider via social media platform Twitter, now called X.
One Twitter/X user, Rob, said: “@nsandihelp I bought some premium bonds this morning (still waiting for my account details to come through). My parents bought me some when I was a kid (in my name). Is it possible to transfer them to my new account once it’s set up?”
NS&I said: “Hi Rob. Thank you for getting in touch. Yes, it is possible to merge your accounts. You will need to write a signed letter to us at NS&I, Sunderland SR43 2SB. Please include your name, date of birth, address, current NS&I number you log in with and details of the 1/2
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“missing bonds. If the name and/or address on the old bonds is different, please also provide your previous details. To find out what else you need to provide, visit http://nsandi.com/contact-us#write-to-us – Lex 2/2”
The owner replied, “Kk, thanks! I’ll do that when I have my new account details.” NS&I said, “You’re welcome, Rob. Is there anything else we can help you with? Lex.” Rob said, “Regarding my NS&I number, will I get that by email sometime today?”
NS&I said: “You should have received your NS&I number during the application process. Don’t worry if you missed it as it will also be emailed to you within 24 hours. – Lex” National Savings and Investments, formerly called Post Office Savings Bank and National Savings, is a state-owned savings bank in the United Kingdom. It is both a non-departmental government department and an executive agency of the UK Treasury.
It was founded in the 1860s.